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Before you go to the trouble of calling or emailing us, if you have a general query, try searching our FAQs.

For all customer enquiries

Our customer services team are available 24/7, 365 days a year!

Please include a copy of your prescription and our team of qualified experts will provide a recommendation as soon as possible.

Our address

  • For our reglazing service, please send your glasses to: NewLenses, PO Box 393, Broxbourne, EN11 1GU